Streamlining Retail Operations with Wageloch

Founded in 2001, BStore is an innovative footwear retailer with an extensive online sales platform and 14 bricks and mortar locations across multiple states throughout Australia.

At the turn of the 2023 financial year BStore made the decision to implement MYOB Advanced as their new enterprise resource planning software (ERP) however while onboarding the program, it was determined that their current workforce management software did not have any capabilities for integration.

With a desire to leverage technology to optimise processes, BStore was advised to consider Wageloch Workforce Management after consultations with their ERP specialist, Stratus Consulting Group.

Adopting Wageloch particularly benefited the multi-site organisation, with the system utilising advanced award interpretation, integrating the General Retail Industry Award, and facilitating real-time wage projections for detailed roster budgeting, forecasting, and data analysis.

On payroll day, a simple click of the submit button seamlessly exported data from all 14 locations, ensuring compliance with current award rulings. This streamlined process allowed for easy creation, management, and tracking of KPIs for store managers, creating a harmonious transition toward increased efficiency and accuracy in payroll processing.

On a personal level the transition also empowered store managers to prioritise supporting their staff rather than getting bogged down by administrative duties.

When operating a retail business with multiple stores it’s imperative to have a robust workforce management software that can apply different pay categories and schedule staff against projected sales data. Wageloch does this for you, with quick-view rostering and clear forecasting and reporting at your fingertips.

Minlaton Foodland is a locally owned and operated supermarket with over 50 full-time, part-time and casual staff. Centrally located in the heart of the Yorke Peninsula, it’s the closest supermarket and shopping destination for several surrounding townships. As well as supplying the local community, Foodland Minlaton also sees a significant portion of the 530,000 tourists who visit The Yorke each year.

With a busy store to run, managing rosters and tracking staff attendance required substantial administrative effort. Manually entering work hours led to occasional errors, requiring corrections and additional payroll processing time.

Operating over the holiday period was also a catch-22, with the added stress and worry of staying on top of award rates and penalty rates during peak season.

Implementing Wageloch changed the game both administratively for management, and for the staff on the ground.

Efficient rostering was crucial to maintain service standards for the community and seasonal influx of tourists. Further, to support their rotating pool of casuals including juniors, an intuitive and easy to navigate platform helped staff understand their roster and plan time off ahead of schedule. Automated timesheets linked directly to the industry awards meant no more second-guessing pay rates and no more errors in payroll processing.

In locations where service standards are crucial and customer numbers vary significantly based on season, a fast and efficient rostering and payroll management system pays for itself.

Foodworks Bacchus Marsh, Buninyong, Casterton & Lorne are a brand of independently owned supermarket and grocery stores situated in local communities across Australia.

Owning and operating 4 locations spanning almost 500 km across Victoria proved challenging from both staff management and rostering, and administratively for staff timesheets and payroll processing.

The nature of operating an essential service in a small community, including locations with a high volume of tourists, meant there was no one size fits all approach with each store and location operating as if it was a stand-alone.

Implementing a platform that was intuitive and easy to use allowed staff to clock-in and build timesheets automatically. The seamless integration between electronic timesheets and their accounting platform Xero ensured everyone was paid correctly and reduced the administrative workload from days to hours.

Relying on budgeting/tracking and using sales data to roster during the off-peak season ensured wage budgets were kept in-line year round.

When it’s impossible to be in four places at once, our time clock, rostering & payroll software is reliable, accurate and ready to streamline processes.

After years of time-consuming spreadsheet rosters and costly payroll mistakes, Pink’s Mitre 10 needed a simpler and more accurate setup – as well as a better way to manage breaks and leave requests. It also needed to be affordable and not pay-per-user, since some staff only work a few hours a week.

After a bespoke demo with our team, it was clear Wageloch was the easy, effortless and cost-effective solution.

After tailoring Wageloch to the independent hardware store’s operations and preferences, it didn’t take long for staff to see the difference.

“Wageloch has simply made our jobs quicker and easier – and the integration with Reckon is fantastic,” said Pink’s Mitre 10 Retail Manager Melanie Pink.

“It has definitely saved time, frustration and money, as there are no mistakes and the pays take less time, with no need to chase staff to fill in timebooks or question the hours they’ve put in.”

Melanie also appreciated our local support team being available for training and support, saying that “the support staff are amazing and very patient.”

Since switching to Wageloch, Melanie and the team have also enjoyed seeing the platform and mobile app grow and develop alongside their own business, with helpful new features added all the time.

When running a retail business, you need a fast and accurate way to apply different pay categories – as well as schedule staff against projected sales data. Wageloch does this for you, with quick-view rostering and clear forecasting and reporting at your fingertips.